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ANA'S SECRET PRIVILEGES

Your room key opens more of Florence and Tuscany.

Book your stay direct with one of our partners in Florence, Tuscany and Rome, and arrive with Ana’s personal maps of Florence, audio guides, and gifts or special prices at Florence shops we love. All complimentary with your stay.

WHAT IT IS

Ana's Secret Privileges is an exclusive program for guests who book their stay direct with one of our partners. We choose our partners carefully and keep them few: only places we genuinely love and would stay at ourselves.

Book direct with one of them, and you'll receive our private maps of a Florence you wouldn't find on your own, our audio guides to discover Florence and Tuscany and prepare for your trip, and special prices at the shops we love: not the famous names, but the real jewels.

Membership included with your stay.

No fees to participate.

Ready before you arrive.

Your access arrives by email within two days.

Plan at home, use on the go.

It all opens in your web browser, on your computer or your phone. If you can open an email, you can use it.

Yours for 12 months.

Everything we add in that time is yours too, and more is always on the way.

​Just Florence and Tuscany, the way we'd show them to a friend.

WHAT YOU RECEIVE

Everything ready on your phone before you arrive

Ana’s Secret Guide private Florence map with saved restaurants and shops in Google Maps

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Our private Florence maps

A shopping map of artisans and local brands you won't find on your own, and a food map of the restaurants, cafés, gelato shops and rooftops we and our Florentine friends love. Over 100 places in all, each one chosen by us. Both open in Google Maps, so you can see what's near you as you walk.

AppyGuide audio guide playing on a phone in front of Michelangelo’s David

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Audio guides to Florence and Tuscany

The great sights of Florence, like the Duomo and the Uffizi, explained by art historian Andrew Graham-Dixon, familiar from BBC art documentaries. Across Tuscany, our own audio stories of Siena, Lucca, Pisa and many smaller towns, narrated with love and passion. Listen at your own pace while you stand in front of the real thing.

Inside Bottega Sguardi, an artisan shop in Florence (check that the photo shows that shop; the name comes from the file)

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Exclusive benefits and discounts at Florence shops we love

Selected Florence artisans and shops welcome Privileges guests with a gift or a special price on their purchase, and more are added over time. Show your pass on your phone at the counter.​​​​​

€70+

What the maps and audio guides alone sell for on our website. With Privileges, they come with your stay.

FOR EXAMPLE

At Antonio Gatto’s hat workshop, Privileges guests receive 15% off their purchase.

HOW TO GET IT

Three steps to your Privileges

It takes a few minutes, and it costs you nothing.

1

Book direct

Book with one of our partners in the way their page explains: on their own website, by email or by phone. You pay their own rate, nothing extra.

2

Tell the hotel you came from us

Each partner’s page shows exactly how to book: a code to quote, or their reservations team to write to. It simply tells them you came from Ana’s Secret Guide.

3

Request your Privileges

Fill out the short form on the hotel's or other partner's page with your booking details. We'll email your access within two days.

Ana Ka, founder of Ana’s Secret Guide to Florence & Tuscany

A NOTE FROM ANA

“I only work with hotels, spas and shops I would send my own friends to, and that will not change.”

For years, the 100,000 members of our community have asked me the same questions before a trip. Where should we stay? What shouldn’t we miss? Where are the real artisans, not the souvenir shops?

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The first question is the one I take most seriously. I studied at Cornell’s School of Hotel Administration and have stayed in hundreds of hotels around the world, so I judge a place to stay the way a hotelier does: how you’re welcomed, how a room is kept, and the small details most guests never notice.

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Privileges is my answer to all three, gathered in one place: places to stay I would choose for myself, audio guides to what you shouldn’t miss, and my map to Florence’s real artisans, some with a gift or a special price waiting for you.

Ana

Founder, Ana's Secret Guide

WHERE TO STAY

Where Privileges begins

Few places make this list. Each is a place Ana knows personally and loves. Book direct, not through Booking.com or Expedia, and Privileges comes with your stay.

QUESTIONS

Quick answers

Can't find yours? Write to us at ana@anassecretguide.com

What is Ana's Secret Privileges?

Our thank-you to guests who book their stay direct with one of our partners in Florence, Tuscany and Rome. It includes our private Florence shopping and food maps, our audio guides to Florence and Tuscany, and gifts or special prices at selected Florence shops.

Why is Privileges complimentary?

Our partners pay us a commission when you book with their code. That’s how we can include Privileges with your stay. It never changes your price, and it never changes what we recommend.

Does booking direct cost more?

Our partners' own rates are usually the same as on booking sites, and sometimes better. The code adds nothing to your bill. It simply tells them you came from us.

Why book direct?

Because it’s usually better for you and for the place you’re staying at. The rate is often the same as on booking sites, sometimes better, and many hotels keep their extra touches and most flexible terms for guests who book with them directly. Your requests go straight to the people who will look after you. And when you book direct with one of our partners and mention their code, you receive Ana’s Secret Privileges too.

Who is Ana's Secret Guide?

A travel guide to Florence, Tuscany and Italy, with in-depth guides on our website and a Facebook community of more than 100,000 travellers who plan their trips with us.

When should I request it, and how long does it last?

Any time after you book. Many guests request it straight away to plan ahead. We reply within two days, and your access lasts 12 months from the day we confirm it.

Will you add more?

Yes. We add new exciting benefits over time, and anything we add while your access is active is yours too.

I'm in the Facebook group. Do I already have Privileges?

No. Privileges is separate from our Facebook group, Ana's Secret Guide to Florence & Tuscany. Everything we share in the group and on our website stays free for everyone. Privileges is for guests of our partners.

I booked direct but forgot to mention the code. What now?

We're sorry, but the code has to be given when you book, and our partners can't add it afterwards. Keep it in mind for your next stay.

I booked through Booking.com or another site. Can I still have it?

Privileges is only for stays booked direct with our partners, so we can't offer it for bookings made through other sites. All our guides on Facebook and on our website remain free for everyone. Next time, book direct and mention the code.

Can my travel companions use it?

Privileges is given per booking. The person who made the booking receives one personal access, to enjoy with the people staying with them. It can't be passed on to others.

What do I need to use it?

Just a phone or computer with internet. There's no app to download: the maps, audio guides and shop pass all open in your phone's web browser.

Our hospitality partners pay Ana’s Secret Guide a commission when guests book or buy through us. It never affects what we recommend.

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